{"dining rate":"9","location rate":"8","nights count":"2 nights","pos tag list":"friendly staff|comfortable bed","rating":"8","review":"Just a fitting option for a short interlude in Chicago with definitely value for money. The staff was super friendly, making our stay pleasant from the moment we checked in. Make sure to enjoy the complimentary breakfast—it’s definitely a highlight.","room name":"Junior Suite With River View","room rate":"8","service rate":"9","traveller type":"Couple"}

{"dining rate":"8","location rate":"10","neg":"The toilet situation was quite the catastrophe—literally had to make a dash to the men's stall!","neg tag list":"plumbing catastrophe","nights count":"1 night","pos":"Fantastic location, massive room with a lovely river view, and super friendly staff! Plus, the fitness center was a great bonus.","pos tag list":"fantastic location|massive room","rating":"9","room name":"Queen Room With Bath - Disability Access","room rate":"8","service rate":"9","traveller type":"Family with children"}

{"dining rate":"10","location rate":"9","neg tag list":"stuck elevator","nights count":"2 nights","pos tag list":"tasty food|cozy lounge|fun game room","rating":"9","review":"I had a wonderful stay with my family where we really enjoyed the tasty food at the hotel and the cool Walleye Tacos. The leisure area had a cozy lounge and a fun game room for the kids to unwind. Just a minor hiccup was when we got stuck in the elevator for a bit, but it didn’t ruin our experience. 😊","room name":"King Room","room rate":"9","service rate":"9","traveller type":"Family with children"}

{"dining rate":"8","location rate":"10","neg tag list":"broken bathroom plug","nights count":"1 night","pos tag list":"spacious room|friendly staff|great breakfast","rating":"9","review":"We had a fab time! Our room was super spacious and had an amazing view. The breakfast selection was huge – perfect for fueling up before our marathon. The staff were friendly, especially when they hooked us up with straighteners! Just wished the bathroom plug worked, but whatever. The Starbucks opening at 4:30am was a lifesaver!","room name":"Queen Room","room rate":"9","service rate":"9","title":"Great location and comfy stay!","traveller type":"Family with children"}

{"dining rate":"6","location rate":"9","neg":"Felt spoilt, no complaints whatsoever.","nights count":"3 nights","pos":"Enjoyed the dry cleaning service and the awesome view from our room!","pos tag list":"dry cleaning|river view","rating":"8","room name":"King Room","room rate":"7","service rate":"7","traveller type":"Family with children"}

Restaurant was perfect for breakfast.

Thank you everyone for a nice stay at this hotel. I loved the room with nice view, the bed was very comfy. The staff were attentive and helpful as well, would use them next time. The property had a central location and it was an easy walk to Downtown Chicago. Perfect central hotel set in the secure area.

It had crappy views.

I loved staff and rooms. The room exceeded all expectations, fantastic with view.

The room at Hyatt Regency Chicago was so cozy with amazing city views. The comfy beds and modern tech like Staycast made it feel like a home away from home. I loved the vibes!

The 37-inch flat-screen TV seemed a bit small for a room of that size, but some might not mind.

Good value and personalized service provided. Upscale family-friendly hotel with exceptional river views. Great and beautiful location across the tower. Conveniently located near the main shopping district and Chicago's main attractions.

Good value, centrally situated good all-round hotel. Excellent location within walking distance to major attractions in downtown and easy access to shopping centers and a market. Downstairs bar on the premises. The hotel provides excellent value for the money, situated in a convenient central location. Guests can easily access downtown attractions and shopping centers while enjoying the convenience of a downstairs bar on the premises.

The staff at Hyatt Regency Chicago is always available, providing personalized service. The newly remodeled rooms are spacious and come with a decent view. Great value for what you get!

The hotel had a luxurious and clean vibe, the new room provided complimentary Wi-Fi, a minibar, and coffee, and the attentive staff was consistently helpful.

Luxurious and fairly clean hotel with a delightful view of the lake. Brand-new room with good services and a reasonably spacious bathroom. All the staff was always available. Centrally located venue just off Chicago for a convention, entertainment areas, and popular attractions like Navy Pier, Ohio Street Beach, the Bean, and Buckingham Fountain. Walking distance to a large urban park.

The room was kept clean and available with a fridge, an amazing view, personal water. Marvellous central location close enough to many area attractions. A great location—convenient to many sights.